We’re glad to offer free shipping on every order placed at vezmora.shop. Each package is carefully prepared and shipped with tracking, so you always know where your water bottles are on their way to you.
1. Order Processing
Once your order is placed, our team begins preparing it for shipment. Processing typically takes 1–2 business days (Monday to Friday), not including weekends or holidays. Our daily order cut-off time is 5:00 PM Eastern Standard Time — orders placed after this time will begin processing the following business day.
2. Shipping Carriers and Delivery Times
We work with trusted carriers, including FedEx, UPS, and USPS, to get your order to you reliably. Once shipped, transit typically takes 4–6 business days.
Altogether, you can expect your order to arrive within 5–8 business days from the date it was placed, though this can vary depending on your location and carrier schedules.
3. Shipping Costs
All orders ship free of charge — there are no hidden shipping fees at checkout.
4. Packaging
We take care to pack every order securely:
- Water bottles are packed with protective materials to prevent damage in transit
- Items are packed to help maintain their condition throughout shipping
- Any relevant product materials are included with your order
5. Order Tracking
Once your order ships, you’ll receive tracking information by email so you can follow its progress right up to your door.
6. Delivery Notes
Delivery times are estimates and can occasionally be affected by factors outside our control, such as weather or carrier delays. If your order is taking longer than expected, feel free to reach out and we’ll look into it for you.
7. Contact Us
Questions about your shipment? Get in touch:
- Business Name: Vezmora
- Business Days: Monday – Friday
- Business Hours: 9:00 AM – 5:00 PM (Eastern Standard Time)
- Phone: +1 (212) 532-7001
- Email: support@vezmora.shop
- Business Address: 316 W 47th St, New York, NY 10036, USA