Introduction

These Terms of Service (“Terms”) govern your use of vezmora.shop (the “Site,” “we,” “us,” or “our”), where we sell water bottles to customers online.

By browsing our Site, creating an account, or placing an order, you’re agreeing to these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy, all of which form part of this agreement. If you don’t agree with any part of these Terms, please discontinue use of the Site. Any changes we make will take effect once posted, and continued use of vezmora.shop afterward means you accept them.

1. Using Our Site

You’re welcome to use vezmora.shop for personal browsing and shopping. However, you agree not to:

  • Break any applicable laws, including those related to intellectual property or consumer protection
  • Attempt to introduce malware or interfere with how the Site functions
  • Scrape, use bots, or attempt to reverse-engineer any part of the Site
  • Provide false information or impersonate another person
  • Use the Site to resell products in bulk or for unauthorized commercial purposes
  • Advertise competing businesses or unrelated services on our platform

Violating any of these may result in account suspension, order cancellation, or other appropriate action.

2. Account Eligibility

You must be at least 18 years old, or have reached the legal age of majority in your jurisdiction, to shop with us. When creating an account or placing an order, please ensure your personal and payment details are accurate and kept current. You’re responsible for keeping your login credentials secure, and we ask that you notify us promptly if you suspect any unauthorized use of your account.

3. Orders and Fulfillment

Once checkout is complete, you’ll receive an order confirmation by email. Orders are typically processed within 1–2 business days, with delivery generally arriving within 5–8 business days.

We reserve the right to cancel or limit orders in cases of stock shortages, pricing errors, suspected fraud, or incorrect order details. If we cancel an order for these reasons, you’ll receive a full refund.

4. Pricing and Promotions

Prices on our Site may change from time to time due to supplier costs or promotional campaigns. Discount codes and promotions cannot be combined unless stated otherwise, hold no cash value, and may be withdrawn if misuse is suspected.

5. Product Information

We work to keep product descriptions, dimensions, and images accurate, but colors may appear slightly different depending on your screen, and small variations can occur between production runs. If a listing error affects your order, we reserve the right to correct it or cancel the affected order and issue a refund.

6. Site Availability

We may update, pause, or discontinue features of the Site at any time without prior notice. All payments are processed through secure, PCI-compliant providers.

7. Third-Party Services

Our Site relies on third-party tools, such as payment processors and analytics providers, to operate. These services run independently, and we aren’t responsible for their individual policies or performance.

8. External Links

Occasionally we may link to outside websites for your convenience. We don’t control these sites and aren’t responsible for their content or security.

9. Content You Submit

If you leave a review or share photos with us, you’re granting Vezmora permission to use, reproduce, and share that content in connection with our business. By submitting it, you confirm it’s genuinely yours and doesn’t infringe on anyone else’s rights. We may edit or remove submitted content at our discretion.

10. Corrections

We may correct errors or omissions on the Site at any time, including cancelling or adjusting orders affected by pricing or listing mistakes.

11. No Warranties

Our products and Site are provided “as is” and “as available.” We don’t offer express or implied warranties, including for merchantability or fitness for a particular purpose.

12. Limitation of Liability

To the extent permitted by law, our liability to you is limited to the amount you paid for your order. We’re not responsible for indirect, incidental, or consequential damages arising from your use of the Site.

13. Indemnification

You agree to hold Vezmora harmless from any claims or expenses arising from your misuse of the Site or violation of these Terms.

14. Termination

You’re free to stop using our Site whenever you like. We also reserve the right to suspend or close accounts that violate these Terms.

15. Severability

If any part of these Terms is found unenforceable, the remaining provisions will remain in full effect.

16. Governing Law

These Terms are governed by the laws of the State of New York, United States, and any disputes will be handled by the appropriate courts.

17. Updates to These Terms

We may revise these Terms periodically. The most current version will always be posted here, and continued use of the Site means you accept any changes.

18. Contact Us

  • Business Name: Vezmora
  • Business Days: Monday – Friday
  • Business Hours: 9:00 AM – 5:00 PM (Eastern Standard Time)
  • Phone: +1 (212) 532-7001
  • Email: support@vezmora.shop
  • Business Address: 316 W 47th St, New York, NY 10036, USA